OnlyWin Privacy Policy

At OnlyWin, we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store and protect your information when you visit only.win, register an account, or use any of our services. Our casino is operated by Goodfly Limitada under a licence issued by the Government of the Autonomous Island of Anjouan, and this policy applies to all players who interact with our platform, including those searching for OnlyWin casino login access or the OnlyWin casino app.

Information We Collect

We collect several categories of information to operate our services, verify your identity and comply with our legal obligations. When you create an account with us, whether through OnlyWin casino login or our mobile app, we gather your name, date of birth, contact details, a unique username, your chosen betting currency, a self-set deposit limit and a security question answer.

• We collect registration details including your full name, date of birth and e-mail address
• We record your chosen currency and deposit preferences
• We gather identity verification documents such as a passport, driving licence, national ID or payment card during our KYC process
• We collect proof of address documents including utility bills or bank statements less than six months old
• We track your gaming activity, deposits, withdrawals and wagering history
• We log your device information, IP address and browser type when you access OnlyWin casino app or our desktop site

Sensitive Declarations

As part of our onboarding process, you must declare whether you are a politically exposed person. We at OnlyWin collect this information to meet our anti-money-laundering obligations under the laws of Anjouan.

How We Use Your Information

We use the data we collect for a range of operational, legal and marketing purposes. Our OnlyWin platform relies on this information to deliver a secure and personalised gaming experience, whether you are claiming a welcome bonus, checking your OnlyWin casino bonus codes, or simply browsing OnlyWin slots.

• We use your data to verify your identity and prevent fraud
• We process payments and manage deposits and withdrawals through your chosen method
• Our team uses your contact details to send account notifications, promotional offers and updates about Sunday Boost, High Roller and other reload bonuses
• We analyse your gaming behaviour to administer our loyalty ladder, VIP Club statuses and Smartico-powered missions
• We use your information to respond to support queries submitted via live chat or e-mail
• We retain records to comply with regulatory and licensing requirements from the Gaming Board of Anjouan

Legal Basis for Processing

We process your personal data on several legal grounds, including the performance of our contract with you, compliance with our regulatory obligations, our legitimate business interests, and, where required, your consent. Where you search for terms like only win no deposit bonus or onlywin promo code and interact with our marketing materials, we may rely on your consent to send you relevant offers.

Sharing Your Information

We do not sell your personal data to third parties. However, our OnlyWin operation may share information with selected partners where necessary to run our services.

• We share data with payment processors to complete deposits and withdrawals via Visa, Mastercard, crypto wallets and e-wallets
• We share verification documents with identity-checking providers during our KYC process
• We disclose information to our affiliate programme, BigDeal, strictly for tracking referred players
• We may share data with regulators, including the Gaming Board of Anjouan, upon lawful request
• We share limited data with our software and gamification providers, such as Smartico, to operate missions and loyalty features

Cookies and Tracking Technologies

Our OnlyWin website uses cookies and similar technologies to remember your preferences, maintain your session when you use OnlyWin casino login, and analyse traffic across our site. These technologies help us recognise returning visitors searching for onlywin casino mobile or onlywin casino canada and tailor content accordingly. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory requirements. Accounts that remain inactive for six months without login, deposit, withdrawal or wager activity may be flagged, and we will provide seven days' notice before any account-related deduction is made. Even after account closure, we may retain certain records where required by Anjouan law.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to respecting these wherever applicable.

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities
• You can withdraw consent for marketing communications at any time

To exercise any of these rights, you may contact our support team or write to our legal department at [email protected].

Data Security

We at OnlyWin implement technical and organisational measures designed to protect your personal data against unauthorised access, loss or misuse. Our systems supporting OnlyWin casino app downloads and website transactions use encryption and secure storage protocols. While we work hard to safeguard your information, no method of transmission over the internet is entirely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

International Data Transfers

As our operations and service providers are located in different jurisdictions, your data may be transferred outside your country of residence. We ensure that any such transfer is carried out in accordance with applicable data protection standards and appropriate safeguards.

Restricted Jurisdictions

Please note that registration and use of our services are prohibited for residents of Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the United States and countries on the FATF blacklist. If we determine that an account has been opened from a restricted territory, we reserve the right to take appropriate action, including account closure, in line with our Terms and Conditions.

Children's Privacy

Our services are intended strictly for adults. We do not knowingly collect personal data from minors, and registration is only permitted for individuals who meet the legal gambling age in their jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will post any revised version on only.win, and continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out to our support team or legal department.

• General support: [email protected]
• Legal and account matters: [email protected]
• VIP Club enquiries: [email protected]

We value your trust and remain committed to handling your personal information responsibly across every part of our platform, from OnlyWin casino login to our loyalty and VIP programmes.